Terms and Conditions

  1. By providing us your particulars, you agree that LOTTE Confectionery (S.E.A.) Pte Ltd may collect, use, and/or transfer your personal data for
    1. processing and following up with your orders and deliveries;
    2. verifying and processing your personal particulars and payment;
    3. communicating with you on order status and feedback;
    4. informing you of promotions, events and new product information;
    5. updating our records
    6. other purposes notified to you on/ before collection/ use of data.
  2. All orders are subject to availability and confirmation of the order price
  3. You will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. An order confirmation will only be sent once payment has been approved and we have debited your credit/ debit card
  4. When placing an order, you undertake that all details provided to us are true and accurate, and that you are an authorised user of the credit/ debit card/ pay pal account used to place your order with, and that there are sufficient funds to cover the cost of the purchase.
  5. Dispatch times may vary according to availability. Any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Delivery charges apply.
  6. We will try to ensure that details, descriptions and prices on our website are accurate. Should we discover an error in the price of any goods which you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling git. If we are unable to contact you, we will treat the order as cancelled.
  7. From time to time, we may offer promo codes that will be sent to you via email, or on our online website, that you can apply at checkout in order to receive a special discount from us.
    1. Only one promo code can be used against an order at any one time.
    2. A promo code cannot be applied to an order after that order has been placed.
    3. A promo code cannot be applied after it has expired.
    4. Promo codes are non-transferable and cannot be exchanged for cash.
  8. LOTTE Confectionery (S.E.A.) Pte. Ltd. will not be held liable for any third party claims, liability, damages, and/ or costs arising from your use of this website.
  9. LOTTE Confectionery (S.E.A.) Pte. Ltd have the right in its absolute discretion at aT time and without notice to amend, remove or vary the products/ services/ pages of this website.
  10. LOTTE Confectionery (S.E.A.) Pte. Ltd. reserves the right to make any changes to the terms and conditions with prior notice.
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